“HAVE YOU GOT THE SUPPORT YOU NEED?”

Our aim here is to link you to some crucial local services and give you the information you need so you know where to for help. 

The basics – your local doctor’s surgeries:

Haverhill Family Practice – Camps Road: 01440 702010

Clements & Christmas Maltings – Greenfields Way – 01440 841300

If you have a health concern and it’s out of hours or you’re not sure whether you need an appointment you can call NHS Direct on 111. 

Looking after your mental health is just as important as your physical health, a mental health crisis can be just as dangerous as a serious injury.
If you feel like you could benefit from some support there’s a wide selection of services to help with your well being:

Understanding your sexuality

The Source website has a couple of really useful info pages for young people on understanding sexuality and understanding your gender identity. There is more info available on being young and trans available via The Mix website. 

Outreach Youth 

Outreach Youth supports and works with Lesbian, Gay, Bisexual, Trans*, Queer and Questioning (LGBT*Q+) young people under the age of 25 across Suffolk. Visit their webpage to find out where to find a Youth Group in the area and contact their team (details below) to access 121 support.

Call or text: 07999 730 289  

Email: info@outreachyouth.org.uk

@outreachyouth on twitter and facebook

Suffolk Gender Identity Hub

Although this web service is geared towards over 18s it gives information and advice on gender and identity issues to individuals as well as friends and family members. It provides links to national organisations and tells you where to get help in a crisis. 

Evolve Trans

Evolve Trans is a new service offering ‘trans gender emotional support’ in Suffolk. It runs a weekly programme of meet ups to help trans / non-binary people over the age of 18 learn about emotional health in a supportive and safe environment. 

The Suffolk LGBTQ Forum

​​The Suffolk LGBTQ Forum promotes equality and diversity in Suffolk and aims to meet the differing needs of the LGBTQ community. It does not provide support for under 16s.

Turning Point

Turning Point offer confidential drug and alcohol support services for young people across Suffolk up to their 25th birthday. If you think you have a problem with drugs or alcohol you can refer yourself to the service via the Turning Point website or use the helpline: 0300 123 0872

Email: suffolk@turning-point.co.uk

If you need urgent help call NHS Direct on 111 or your GP to make an urgent appointment.
If you feel you are unable to keep yourself or others safe then you should attend A&E or dial 999.

Talk to Frank

To receive free confidential ‘honest information about drugs’ visit Talk to Frank

There’s a live webchat service available 2 – 6pm daily

Call Frank 24/7: 0300 123 6600

Text a question: 82111

Anglia Care Trust

Anglia Care Trust provide a Drug and Alcohol Recovery Outreach Service which includes work in Haverhill with over 18s. This service is for adults with significant issues with drugs and/or alcohol who are actively using substances on the streets.

iCaSH Suffolk provide contraception and sexual health services across Suffolk. The iCaSH website offers information on sexual health, sex, relationships, contraception and pregnancy. 

Find them on twitter @icashsuffolk

Call: 0300 300 3030

iCaSH Haverhill

For contraception, emergency contraception, support and advice in Haverhill you will need to go to the Health Clinic, Camps Road, (CB9 8HF). 

Walk-in clinic: every Thursday afternoon between 1.30 – 3.30pm. 

Evening clinic: every Thursday between 5.00 – 7.00pm. Pre-booked appointments only. 

Call: 0300 300 3030 to book an appointment.

If you’re over 16 and worried about sexually transmitted infections (STIs) you can order a FREE STI test kit to be sent to your home. If you have any STI symptoms you will need to book a visit to an iCaSH Hub in either Bury, Ipswich or Cambridge.

Call: 0300 300 3030 to make an appointment.

The Terrance Higgins Trust offer an out and about screening service, free condoms via the c card scheme and sexual health information (safe sex, contraception, STIs & sexuality). 

The c card scheme gives FREE condoms to any young person aged between 13-24 years old.

West Suffolk Council provide advice and support on preventing homelessness.

If you have a homelessness query you can call: 01284 757178 Monday – Friday 8.45am – 5pm. The out of hours number is: 01284 763252

Cangle Foyer

The Cangle Foyer delivers supported housing to 16-23 year old young adults. Cangle tenants are supported with independent living skills and achieving their aspirations. 

If you need to apply to live at the Cangle you can submit an application through Suffolk County Council’s Housing Related Support webpage: 

• Fill in the on-line form and make your first preference Haverhill.  

If you need somewhere to stay in an emergency the Cangle has an emergency bed which can be accessed via West Suffolk’s Housing Options Team: 01284 757178

The Cangle also has a number of ‘move on’ flats which come with varying levels of support from Cangle staff. Although there is currently a waiting list, you can express an interest in these flats directly to the Cangle if you are 17-21 years old and are either in full time work or education. 

Contact: 01440 715400

The Cambridge Pringle Group

The Cambridge Pringle Group is a long term specialist housing provider for young people ages 18+. It is primarily for people with mental health issues and learning difficulties, offering 1-2-1 support, promoting independence and working in partnership with other agencies to deliver person centred support. 

Services are available in Haverhill (Rowan Close), Cambridge and Ely.

You can refer yourself by calling the number below. Steve or Jo will arrange an informal chat to see how they can help and give you more information about the service they offer.  The application process follows the initial meeting.

Call Steve or Jo from the Haverhill team on 01440 713133

Emergency: 0800 7833133

The Limes & Heazeworth House

Both the Limes and Heazeworth House offer supported housing in Haverhill to single homeless people over the age of 18. 

Notting Hill Genesis staff offer housing related support and are able to refer tenants on to specialist services if further care or support is needed. 

For more info on housing availability and how to apply call: 01440 712261 / 01440 344800

Or more information via Bus Times
Cash or contactless card payments accepted on all main routes.

Endeavour 16 – 19 Bus Card

An Endeavour Card will give you a minimum of 25% discount on full price adult bus fares if you are between 16 and 19 years old. 

Young person’s Railcard

A railcard will cost you £30 a year or £70 for a 3 year card. It will give you ⅓ off the cost of national rail fares if you’re between the ages of 16 – 25.

Coming soon Railcard for 16 – 17 year olds! Check web link for details. 

Scooter and moped hire:

Scoots Hire offer scooters and mopeds from £5.57 per day!

Call: 01362 799 970

Cycle to work schemes

Did you know that you can save money – 25 – 40% off the cost of a new bike – if you fancy cycling to work and your employer is part of a cycle to work scheme? 

Cyclescheme

Cycle2work

There is plenty of advice on-line to help you stay on top of your finances. New banking apps  such as Starling & Monzo offer special accounts to 16/17 year olds which give options to help you track your spending & save money.

Local charity Reach offers money advice if you (or a member of your family) are having money worries and the Citizens Advice Bureau in Haverhill offers free, confidential advice to anyone experiencing difficulties, including with debt & housing.

C.A.B. Adviceline is open Monday – Friday, 10 – 4: 0300 330 1151

C.A.B. drop-in is open Monday, Tuesday, Thursday and Friday from 10am to 1.30pm Haverhill House, Lower Downs Slade, Haverhill, CB9 9HB

Student discounts: 

If you’re a student then you can often get better rates on everyday purchases. The following apps are definitely worth downloading:

Unidays: you have to be a student 16 years old or over to qualify for unidays discounts.

Student Beans: this app is for university students and offers discounts on things such as clothes, food & technology.

NUS extra: once you’ve paid for your NUS card (annual membership fee) you can access this app which gives discount with a good variety of companies.

Princes’ Trust Development Award: 

This award is for young people aged 16-30 who are studying less than 14 hours a week, unemployed or working less than 16 hours a week. The award can be for up to £250 & can be used to help you pay for:

• Course fees for accredited courses up to Level 3 (A-level equivalent)
• Tools, equipment or uniforms for a job or qualification
• Job licence fees
• Transport to a new job until your first pay slip

Turn2Us:

You can visit Turn2Us for advice on benefits, grants or extra financial support that may be available to you if you are aged 16 – 18 or if you’re a student age 16+ in higher or further education.

The Turn2Us website also gives debt advice, information on travel concessions & where to get help with childcare costs.

The Mix:

This website offers ‘essential support for the under 25s’ including an excellent money section which covers benefits, credit and debt, gambling, insurance, living on a budget, money management tips, money rights, student money and tax.

The Source money & finance section looks at:

• Money for Life website info to make money easy! From benefits, to debt to savings.
• Financial support for staying in learning at college or sixth form or going into training
• Higher education funding – know the facts!
• Your money and budget – how to manage it
• Savings advice – for young people in care and care leavers

And finally for now…

The Princes Trust supports young people wanting to start up their own business – sign up to their free enterprise programme for skills, training and mentoring and the chance to apply for a low-interest start-up loan.